Quality management is explained in chapter 8 of the PMBOK (5th edition). The quality management processes define the policies and procedures for the project to ensure that the product, service, result of the project meets the requirements.


PMI's ten knowledge areas: Integration management, Scope management, Time management, Cost management, Quality management, Human resource management, Communications management, Risk management, Procurement management, Stakeholder management

Related: PMI processes, quality, deliverable

Project quality management is described in chapter 8 of the PMBOK, 5th edition.

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