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Quality management is explained in chapter 8 of the PMBOK (5th edition). The quality management processes define the policies and procedures for the project to ensure that the product, service, result of the project meets the requirements.

Processes:

PMI's ten knowledge areas: Integration management, Scope management, Time management, Cost management, Quality management, Human resource management, Communications management, Risk management, Procurement management, Stakeholder management

Related: PMI processes, quality, deliverable

Project quality management is described in chapter 8 of the PMBOK, 5th edition.

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