According to the PMBOK, 5th edition, p. 566, the glossary defines

The assurance that a product, service, or system meets the needs of the customer and other identified stakeholders. It often involves acceptance and suitability with external customers. Contrast with verification."
The evaluation of whether or not a product, service, or system complies with a regulation, requirement, specification, or imposed condition. It is often an internal process. Contrast with validation."

The distinction between these terms in PMI usage has confused many.

Related: validate scope, validated changes, verified deliverables


verified deliverables -> validate scope process -> if approved, accepted deliverables
change requests -> control quality process -> if approved, validated changes

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